Why do you enjoy visiting or buying from your favourite business?
Most people will answer customer service and great products. A great product can often stand on its own – but customer service is always important to maintain a great operation.
Do staff recognize you & make you feel like a regular?
There’s no feeling quite like it! Businesses with high turnover don’t have the opportunity to develop these relationships with their customers.
So, how do you start – or improve?
There isn’t a one-size fits all approach to creating Good Jobs. Like most things in business, a little trial and error is necessary to find the right approach for your enterprise. Here are a few steps you can take to identifying what is currently working at your business:
- Discussing current practices with employees
- Identifying what’s working well
- Noting areas for improvement
- Asking your team what types of benefits are important to them
- Is it higher wages?
- How many paid sick days fit your business model?
- What type of scheduling would optimize your opening hours?
When you’re holding these discussions, it’s important to stay open and transparent. Just because you’re discussing an idea doesn’t mean it’s going to work.
Once you start planning your program, setting out a timeline with your team is important to manage expectations and get them invested in helping you grow.
Next, we recommend planning one new Good Jobs program at a time. Keep reading to find out what they are and how they help.
Paid Sick Days
Paid Sick Days are one of the simplest tools a business can adopt. PSDs offer multiple benefits:
- Reduced workplace virus / cold spread
- Avoid preventable downtime
- Improve staff morale
PSDs can be one of the best tools aside from increased pay that contribute to employee retention. In fact, PSDs are proven to reduce workplace injuries and increase employee productivity.
Businesses that adopt Paid Sick Days often report increased employee satisfaction, performance, and less overall employee downtime.
Fair Scheduling
Remember that first job you ever had? If you’re anything like most people, it probably sucked. You were expected to show up 15 minutes early and leave after closing – both unpaid. Or you might remember being called off a shift at the last minute – without being paid.
Fair Scheduling is:
- Preparing a schedule at least two weeks in advance
- Paying for same day call-offs
- Paying employees to open/close
Evidence shows that when you create a consistent schedule, employees call in sick less often and staff retention improves.
Button: Read more in our Business Case for Ethical Employment
More Than Minimum Wages
More than Minimum Wages
You and your employees work hard to bring your business success. One of the simplest and best ways to keep them happy is higher wages. Figuring out the right balance for your business is important to developing high performing employees that drive profitability.
Why more than minimum wage?
- Reduced absenteeism
- Higher morale
- Lower turnover leading to increased sales
While Living Wages have become popular (for good reason), not every business can afford to pay. Paying more than minimum is proven to drastically reduce turnover and develop highly productive and profitable employees.